SMS marketing is a powerful tool to keep in your promotional arsenal, but it can be tricky to implement effectively if you don’t know what you’re doing. To avoid making costly mistakes, read this guide on the dos and don’ts of SMS marketing so you can start reaching new customers through short-message service (SMS) campaigns that work as hard as you do.
What is Text Message Marketing?
Text message marketing, also known as SMS marketing, is a form of direct marketing that uses text messages to promote products or services.
Text messaging, or texting, is when people exchange short text messages via mobile phones. In general, each text message has a 160-character limit for sending messages. This makes them convenient for marketing because you can quickly get a lot of information across in just a few words. Since everyone owns a cell phone now, it is much easier for them to receive and read text messages than it was years ago when landlines were more common. Today, most people keep their phones with them at all times so they can receive any important updates that come through over text messaging.
What should you avoid?
There are a few things you should avoid when SMS marketing in order to be successful. First, don’t send too many messages. This will irritate your customers and they will opt-out of your list. Second, make sure your messages are clear and concise. No one wants to read a long message on their phone. Third, avoid using too much abbreviations or slang as this can make your message difficult to understand. Fourth, don’t forget to proofread your messages before sending them out. Fifth, don’t send messages during odd hours as this can be considered rude. Sixth, don’t include too many links in your message as this can be overwhelming.
How Do I Start With SMS Marketing?
- First, identify your target audience. Who do you want to reach with your SMS marketing campaign?
- Next, decide what message you want to send. What do you want to say to your target audience?
- Once you have your target audience and message in mind, it’s time to start building your list of contacts. How will you collect phone numbers?
- Now that you have a list of contacts, it’s time to start sending messages! But before you do, there are a few things to keep in mind…
- When crafting your SMS marketing messages, keep them short and sweet. Remember, people are more likely to read a text message than an email or social media post.
Who Can Benefit From Text Message Marketing?
Almost any business can benefit from text message marketing. Restaurants can use it to send out coupons and promotions. Retailers can use it for special sales and events. Service businesses can use it for appointment reminders. And the list goes on. Just about any business that wants to stay in touch with its customers can benefit from text message marketing.
Why Should You Use Text Message Marketing?
Text message marketing, also known as SMS marketing, is a powerful tool that can help businesses reach a wider audience and improve customer engagement. However, there are some dos and don’ts you need to be aware of before you start using SMS marketing for your business.
It goes without saying that SMS marketing is a great option for businesses looking to reach their customers on mobile devices. In fact, according to comScore, nearly 80% of smartphone users read texts regularly and send around 100 texts every week. For small business owners or entrepreneurs with limited marketing budgets, it’s one of the most cost-effective options available. It also gives you a higher chance of getting through your message without being skipped or deleted compared to voicemail. However, that doesn’t mean you should spam your customers with messages too often.
When Should You Use Text Message Marketing?
Text message marketing, also known as SMS marketing, can be a great way to reach your target audience. But there are some dos and don’ts you need to be aware of before you start sending out text messages.
Text message marketing is an effective way to reach your audience, but there are certain times when you shouldn’t use it. For example, if your target audience isn’t tech-savvy or doesn’t have a smartphone, sending them text messages will be a waste of time. Additionally, if your customers find your texts annoying or spammy, they’re not going to want to do business with you. So only send text messages when they’ll be relevant and useful to customers. The best way to determine whether it’s a good time for SMS marketing is by surveying customer preferences through surveys or social media feedback.
How Should I Choose A Provider?
If you’re looking for a reliable SMS marketing provider, there are a few things you should keep in mind. First, make sure the provider offers a robust platform that can handle your volume of messages. Second, look for a provider with good customer support in case you have any questions or need help troubleshooting. Third, compare pricing plans to find one that fits your budget. And fourth, check out online reviews to get a sense of what other customers think of the provider.
What If I Have More Questions?
If you have more questions about SMS marketing, the best thing to do is consult with an expert. They can help you determine whether or not SMS marketing is right for your business, and if it is, they can give you guidance on how to get started.
Another way you can ask more questions is by asking your customers. If they have a positive experience with your SMS marketing, they will be likely to recommend it to others. If they don’t, however, you might have a problem on your hands. Use surveys or polls in order to get feedback from your customers on their experiences with SMS marketing. Even if a few people are upset about something you did, it might not mean that everyone who received messages from you had a negative experience. Collect as much data as possible so that when there is an issue, you’ll be able to troubleshoot it quickly. That way your response time won’t appear too slow and lack of care will not get associated with your business name in customer’s minds.